How long will it take to receive my order?

Our Production timeframes are: 3-8 business days . Orders made on the weekends might experience delay.Delivery is:USA - 6-12 business days EU/UK - 4-6 business days CAN - 7-15 days

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

I never got my order, what to do?

If you haven't received your order, please check:1. Track your order on our Tracking page2. Check your spam/junk folder for shipping updates3. Verify your shipping address in the order confirmation emailStill can't find it? Contact us at chicviberas@gmail.com with your order number, and we'll help you locate your package right away.

Thank you for reaching out to us 🎀 You can find the size chart just below the product price on the product detail page.

What is your return policy?

Please check our return/refund/exchange policy here.

Can I exchange an item?

Yes, exchanges are available. Contact us at chicviberas@gmail.com with your order number, and we'll assist you with the exchange process.View our full exchange policy here.

Frequently Asked Questions

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